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Pricing & Policies

Irregularities
Dupe cases
Agent Discount Policy

Did you know?

Extra Seat (CBBG)| Handling Instructions
Frequently asked questions with the request categories
EMD association reissue case - F1
Important information regarding irregularities & involuntary changes

Special services

Passengers requesting special assistance (MAAS)

Baggage

Baggage Calculator

Homepage

Search Results
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Infant/Child

FAQs – Infant, Child & UMNR

Important information regarding irregularities & involuntary changes

Endorsement box requirements
Involuntary rebooking criteria
Involuntary ticket reissues
Use of alternative carriers
Group bookings
Refund eligibility
Rerouting guidelines
Involuntary refund processing

Groups

Groups Info

General Request
ADM Question
Refund Request (E-tkt direct)
DEPU - DEPA
GDS malfunction
PCI (Renewal) Questions
Bulk New Agency Implementation
Add New User
AD Request

Useful Tips

Useful Tip 1
Useful Tip 2

EMD association reissue case - F1

When to Contact AEGEAN Hub or AEGEAN
Request new service
Unused EMDs in the ticket reissue scenario
Reissue of a fully unused ticket

Accelya/Farelogix

Travel agent’s reservation platform manuals

A dedicated portal for you, our valued partner

genAIRation

GenAIRation Ticket Purchase

AEGEAN Pass

Purchase AEGEAN passes