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Pricing & Policies

AEGEAN contacts
Name Change Policy

Homepage

Direct Terms and Conditions
AEGEAN
Conditions And Notices
AEGEAN Pass
GenAIRation

Special services

Passengers requesting special assistance (MAAS)

Did you know?

Extra Seat (CBBG)| Handling Instructions
New name correction process–steps
Frequently asked questions with the request categories
EMD association reissue case - F1
Important information regarding irregularities & involuntary changes

Children & Pets

Infant/Child

Infant/Child

FAQs – Infant, Child & UMNR

Homepage

Important information regarding irregularities & involuntary changes

Involuntary rebooking criteria
Involuntary ticket reissues
Use of alternative carriers

AEGEAN Pass

AEGEAN Pass Reporting

Miscellaneous

GenAIRation

General Request
ADM Question
Name Change
GDS malfunction
PCI (Renewal) Questions
Bulk New Agency Implementation
Add New User
Special Deals / Sanctions
New Agency Implementation
OTAs (NDC)

EMD association reissue case - F1

Completion of EMD association as shown in the image below
When to Contact AEGEAN Hub or AEGEAN
Unused EMDs in the ticket reissue scenario

Purchase AEGEAN passes
AEGEAN Pass Reporting

Accelya/Farelogix

Travel agent’s reservation platform manuals

Business Class fare family

Extra Seat (CBBG)| Handling Instructions

Steps for Cabin baggage (CBBG)

genAIRation

GenAIRation Bookings