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Pricing & Policies

Irregularities
Name Change Policy
Agent Discount Policy
AEGEAN contacts

Accelya/Farelogix

Travel agent’s reservation platform manuals

Travel information

Model clause on personal data protection
ETA requirements
Passenger contact information for disruption notification (SSR CTCM, CTCE & CTCR)
New check-in and Baggage drop-off experience

Special services

Passengers requesting special assistance (MAAS)
Extra Seat (CBBG)
Wheelchair
Meals
Pregnancy
Oxygen
Deportees

Distribution

Married Segment Override
Distribution Channel Fee – DCF

Did you know?

Important information regarding irregularities & involuntary changes
Frequently asked questions with the request categories
Name Correction: How to avoid pnr cancellation
Extra Seat (CBBG)| Handling Instructions

Seats

Seat Assignment

Baggage

Baggage Calculator
Baggage Policy

Homepage

Direct Terms and Conditions
Jobs & Careers
GenAIRation

Homepage

Business Class fare family
A dedicated portal for you, our valued partner

GenAIRation Ticket Purchase
GenAIRation Bookings

genAIRation

GenAIRation Ticket Purchase
GenAIRation Bookings

Infant/Child

FAQs – Infant, Child & UMNR

EMD association reissue case - F1

When to Contact AEGEAN Hub or AEGEAN
Unused EMDs in the ticket reissue scenario

Children & Pets

Infant/Child

Miscellaneous

GenAIRation