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Travel information

Passenger contact information for disruption notification (SSR CTCM, CTCE & CTCR)
Model clause on personal data protection
Flight information for Jeddah (JED)
ETA requirements
Visa/Passport/ID

Distribution

Distribution Channel Fee – DCF

Homepage

Conditions And Notices
Terms & Conditions
Direct Terms and Conditions
Apply for registration

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EMD association reissue case - F1
Extra Seat (CBBG)| Handling Instructions
New name correction process–steps
Name Correction: How to avoid pnr cancellation
Frequently asked questions with the request categories
Important information regarding irregularities & involuntary changes

Special services

Passengers requesting special assistance (MAAS)
Extra Seat (CBBG)
Meals
Sitting Sick
Wheelchair
Pregnancy
Issue EMD (MAAS)

Pricing & Policies

AEGEAN contacts
Irregularities
Agent Discount Policy
Name Change Policy

Booking, Ticketing & Sales

Distribution

Misconnection & Reprotection

Accelya/Farelogix

Registration
Travel agent’s reservation platform manuals

EMD association reissue case - F1

Completion of EMD association as shown in the image below
When to Contact AEGEAN Hub or AEGEAN
Unused EMDs in the ticket reissue scenario

GenAIRation Ticket Purchase
GenAIRation Bookings

genAIRation

GenAIRation Ticket Purchase
GenAIRation Bookings

Important information regarding irregularities & involuntary changes

Involuntary ticket reissues

Baggage

Baggage Policy