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Distribution

Distribution Channel Fee – DCF

Travel information

Passenger contact information for disruption notification (SSR CTCM, CTCE & CTCR)
Model clause on personal data protection
Flight information for Jeddah (JED)

Pricing & Policies

AEGEAN contacts
Agent Discount Policy
Irregularities
Name Change Policy

Did you know?

EMD association reissue case - F1
Frequently asked questions with the request categories
Extra Seat (CBBG)| Handling Instructions
New name correction process–steps
Name Correction: How to avoid pnr cancellation
Important information regarding irregularities & involuntary changes

Homepage

Terms & Conditions
Direct Terms and Conditions
Apply for registration
Jobs & Careers
Conditions And Notices

Booking, Ticketing & Sales

Distribution
Newsletter

Misconnection & Reprotection

Accelya/Farelogix

Registration
Travel agent’s reservation platform manuals

Special services

Sitting Sick
Passengers requesting special assistance (MAAS)
Pregnancy
Extra Seat (CBBG)
Oxygen
Issue EMD (MAAS)

Business Class fare family

Children & Pets

Pet

Important information regarding irregularities & involuntary changes

Involuntary ticket reissues

GenAIRation Bookings
GenAIRation Ticket Purchase

EMD association reissue case - F1

Completion of EMD association as shown in the image below
When to Contact AEGEAN Hub or AEGEAN
Unused EMDs in the ticket reissue scenario

Baggage

Baggage Policy

genAIRation

GenAIRation Bookings