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Pricing & Policies

AEGEAN contacts
Irregularities
Name Change Policy

Homepage

Direct Terms and Conditions
Conditions And Notices
GenAIRation
Terms & Conditions

Distribution

Distribution Channel Fee – DCF

Did you know?

Extra Seat (CBBG)| Handling Instructions
New name correction process–steps
Name Correction: How to avoid pnr cancellation
Frequently asked questions with the request categories
EMD association reissue case - F1
Important information regarding irregularities & involuntary changes

Travel information

Passenger contact information for disruption notification (SSR CTCM, CTCE & CTCR)
Model clause on personal data protection
Flight information for Jeddah (JED)

Miscellaneous

GenAIRation

GenAIRation Bookings
GenAIRation Ticket Purchase

EMD association reissue case - F1

Completion of EMD association as shown in the image below
When to Contact AEGEAN Hub or AEGEAN

Accelya/Farelogix

Travel agent’s reservation platform manuals

genAIRation

GenAIRation Bookings
GenAIRation Ticket Purchase

ADM Question
PCI (Renewal) Questions
New Agency Implementation
GDS malfunction
Report on Sales Performance
Special Deals / Sanctions
Exceptional Refund request
Bulk New Agency Implementation
Agency Modification

Special services

Pregnancy
Extra Seat (CBBG)
Meals
Wheelchair

Homepage

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