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Special services

Passengers requesting special assistance (MAAS)
Wheelchair
Deportees
Extra Seat (CBBG)

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Important information regarding irregularities & involuntary changes
Extra Seat (CBBG)| Handling Instructions
New name correction process–steps
Frequently asked questions with the request categories
EMD association reissue case - F1

GDS Malpractice Reports
GDS malfunction

EMD association reissue case - F1

Completion of EMD association as shown in the image below
When to Contact AEGEAN Hub or AEGEAN

Passenger Services & Procedures

Travel information

Accelya/Farelogix

Travel agent’s reservation platform manuals

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Manuals
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Booking, Ticketing & Sales

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Important information regarding irregularities & involuntary changes

Involuntary rebooking criteria
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Use of alternative carriers

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Useful Tips

Useful Tip 1

New name correction process–steps

Step 4
Step 6

Baggage

Baggage Policy

Extra Seat (CBBG)| Handling Instructions

Step 1