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Accelya/Farelogix

Travel agent’s reservation platform manuals

Pricing & Policies

Irregularities
Dupe cases
Agent Discount Policy
Name Change Policy
A3/OA interline e-ticket agreements
Pricing
EMD Services

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Product Development
GenAIRation
Jobs & Careers
Miscellaneous
Direct Terms and Conditions
Terms & Conditions
General Request

Baggage

Baggage Calculator
Baggage Policy

Important information regarding irregularities & involuntary changes

Endorsement box requirements
Involuntary rebooking criteria
Involuntary ticket reissues

Did you know?

Important information regarding irregularities & involuntary changes

Miscellaneous

GenAIRation

EMD association reissue case - F1

When to Contact AEGEAN Hub or AEGEAN
Unused EMDs in the ticket reissue scenario

Special Services

Extra seat

Booking, Ticketing & Sales

Newsletter

genAIRation

GenAIRation Bookings
GenAIRation Ticket Purchase

General Request
PCI (Renewal) Questions
Bulk New Agency Implementation
New Agency Implementation
Seat Assignment Request
Agency Modification

Purchase AEGEAN passes

Payment

My Account

Agency & Personal Info

Payment

genAIRation Ticket Purchase

Payment

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Groups

Groups Info