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Important information regarding irregularities & involuntary changes

Refund eligibility
Involuntary ticket reissues
Rerouting guidelines
Involuntary refund processing
Endorsement box requirements
Involuntary rebooking criteria

Booking, Ticketing & Sales

Accelya/Farelogix

Pricing & Policies

Irregularities
Name Change Policy
EMD Services
Pricing
Agent Discount Policy

Homepage

Direct Terms and Conditions
Terms & Conditions
Apply for registration
Conditions And Notices
Did you know?

Accelya/Farelogix

Registration
Travel agent’s reservation platform manuals

External Links

Fare-logics-link

Special services

Wheelchair
Passengers requesting special assistance (MAAS)

Did you know?

Extra Seat (CBBG)| Handling Instructions
New name correction process–steps
Frequently asked questions with the request categories
EMD association reissue case - F1
Important information regarding irregularities & involuntary changes

Baggage

Baggage Policy

Children & Pets

Infant/Child

Travel information

Visa/Passport/ID

Groups

Groups Info

AEGEAN Pass

AEGEAN Pass Reporting

EMD association reissue case - F1

Completion of EMD association as shown in the image below

Business Class fare family

AEGEAN Pass Reporting

genAIRation

GenAIRation Bookings
GenAIRation Ticket Purchase

Infant/Child

FAQs – Infant, Child & UMNR

Miscellaneous

GenAIRation

GDS Malpractice Reports