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Pricing & Policies

Agent Discount Policy
Name Change Policy
Irregularities
AEGEAN contacts
Dupe cases
ADM/ACM

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Important information regarding irregularities & involuntary changes
Frequently asked questions with the request categories
Name Correction: How to avoid pnr cancellation
Extra Seat (CBBG)| Handling Instructions
New name correction process–steps

Important information regarding irregularities & involuntary changes

Involuntary rebooking criteria
Involuntary ticket reissues
Involuntary refund processing
Refund eligibility

EMD association reissue case - F1

Reissue of a fully unused ticket
Unused EMDs in the ticket reissue scenario

Baggage

Baggage Policy
Baggage Calculator

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Business Class fare family
A dedicated portal for you, our valued partner

Special services

Wheelchair
Deportees
Passengers requesting special assistance (MAAS)
Extra Seat (CBBG)

Homepage

Jobs & Careers
Account
Direct Terms and Conditions
AEGEAN Pass

Homepage

GDS malfunction
Refund Request (E-tkt direct)
DEPU - DEPA
PCI (Renewal) Questions
Bulk New Agency Implementation

Infant/Child

FAQs – Infant, Child & UMNR

Children & Pets

Infant/Child

Booking, Ticketing & Sales

Newsletter

Accelya/Farelogix

Travel agent’s reservation platform manuals