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Pricing & Policies

AEGEAN contacts

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Direct Terms and Conditions
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Conditions And Notices
GenAIRation
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Distribution

Distribution Channel Fee – DCF
GDS malfunction

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Extra Seat (CBBG)| Handling Instructions
New name correction process–steps
Name Correction: How to avoid pnr cancellation
Frequently asked questions with the request categories
EMD association reissue case - F1
Important information regarding irregularities & involuntary changes

Travel information

Passenger contact information for disruption notification (SSR CTCM, CTCE & CTCR)
Model clause on personal data protection
Flight information for Jeddah (JED)

Miscellaneous

GenAIRation

GenAIRation Bookings
GenAIRation Ticket Purchase

EMD association reissue case - F1

Completion of EMD association as shown in the image below
When to Contact AEGEAN Hub or AEGEAN

Accelya/Farelogix

Travel agent’s reservation platform manuals
PCI Renewal Question

genAIRation

GenAIRation Bookings
GenAIRation Ticket Purchase

ADM Question
PCI (Renewal) Questions
New Agency Implementation
GDS malfunction
Report on Sales Performance
Special Deals / Sanctions
Exceptional Refund request
Bulk New Agency Implementation

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Passenger Services & Procedures

Travel information

Up to 50% off all domestic flights with AEGEAN!

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Up to 30% off AEGEAN flights to Cyprus!

Terms-and-conditions

Loyalty programs

Miles+Bonus

🎉 Let's celebrate our birthday with up to 60% off all AEGEAN network!

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