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Pricing & Policies

Irregularities
Name Change Policy
A3/OA interline e-ticket agreements
EMD Services
Pricing
Agent Discount Policy

Special services

Wheelchair
Passengers requesting special assistance (MAAS)

Homepage

Direct Terms and Conditions
Terms & Conditions
Conditions And Notices
Did you know?

Did you know?

New name correction process–steps
Frequently asked questions with the request categories
Extra Seat (CBBG)| Handling Instructions
Important information regarding irregularities & involuntary changes
EMD association reissue case - F1

Baggage

Baggage Policy

Children & Pets

Infant/Child

Important information regarding irregularities & involuntary changes

Endorsement box requirements
Involuntary rebooking criteria
Refund eligibility
Involuntary ticket reissues
Use of alternative carriers

Groups

Groups Info

Travel information

Visa/Passport/ID

Infant/Child

FAQs – Infant, Child & UMNR

New name correction process–steps

Step 3

AEGEAN Pass

AEGEAN Pass Reporting

Miscellaneous

GenAIRation

GDS Malpractice Reports
ADM Question
Refund Request (E-tkt direct)
GDS malfunction
PCI (Renewal) Questions

Useful Tips

Useful Tip 1

EMD association reissue case - F1

Completion of EMD association as shown in the image below

Accelya/Farelogix

Travel agent’s reservation platform manuals

Business Class fare family

AEGEAN Pass Reporting