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Pricing & Policies

Irregularities
Name Change Policy
A3/OA interline e-ticket agreements
EMD Services
Pricing
Agent Discount Policy

Homepage

Direct Terms and Conditions
Terms & Conditions
Conditions And Notices
Did you know?

Special Services

Wheelchair
Passengers requesting special assistance (MAAS)

Did you know?

New name correction process–steps
Frequently asked questions with the request categories
Important information regarding irregularities & involuntary changes
EMD association reissue case - F1

Baggage

Baggage Policy

Groups

Groups Info

Important information regarding irregularities & involuntary changes

Endorsement box requirements
Involuntary rebooking criteria
Refund eligibility
Use of alternative carriers
Involuntary ticket reissues
Group bookings

Travel Info

Visa/Passport/ID

AEGEAN Pass

AEGEAN Pass Reporting

New name correction process–steps

Step 3

Refund Request (E-tkt direct)
GDS Malpractice Reports
ADM Question
GDS malfunction
PCI (Renewal) Questions
Bulk New Agency Implementation
Special Deals / Sanctions
B2T Admin (F1)

Useful Tips

Useful Tip 1
Useful Tip 2

EMD association reissue case - F1

Completion of EMD association as shown in the image below

Miscellaneous

GenAIRation

Accelya/Farelogix

Travel agent’s reservation platform manuals