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Special services

Service animal
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Extra Seat (CBBG)
Meals
Sitting Sick
Wheelchair
Passengers requesting special assistance (MAAS)

Pricing & Policies

EMD Services
Irregularities
Name Change Policy

Travel information

Visa/Passport/ID
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Name Correction: How to avoid pnr cancellation
Important information regarding irregularities & involuntary changes
Extra Seat (CBBG)| Handling Instructions

Important information regarding irregularities & involuntary changes

Involuntary rebooking criteria
Involuntary ticket reissues
Use of alternative carriers
Involuntary refund processing

Accelya/Farelogix

Travel agent’s reservation platform manuals
Certified Aggregators & IT Providers

Distribution

Married Segment Override
Distribution Channel Fee – DCF

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Booking, Ticketing & Sales

Travel Packages
Retrieve PNR

EMD association reissue case - F1

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