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Pricing & Policies

Irregularities
Name Change Policy
AEGEAN contacts

Did you know?

Name Correction: How to avoid pnr cancellation
Important information regarding irregularities & involuntary changes
Extra Seat (CBBG)| Handling Instructions
New name correction process–steps

Business Class fare family

Accelya/Farelogix

Travel agent’s reservation platform manuals

Travel information

Model clause on personal data protection
Passenger contact information for disruption notification (SSR CTCM, CTCE & CTCR)
ETA requirements

Baggage

Baggage Calculator
Baggage Policy

Homepage

Miscellaneous
Jobs & Careers
Direct Terms and Conditions
Terms & Conditions

Special services

Extra Seat (CBBG)
Meals
Sitting Sick
Wheelchair
Pregnancy
Passengers requesting special assistance (MAAS)
Oxygen

Booking, Ticketing & Sales

Newsletter

Distribution

GDS Policy
Distribution Channel Fee – DCF

Important information regarding irregularities & involuntary changes

Involuntary rebooking criteria
Endorsement box requirements
Involuntary ticket reissues
Use of alternative carriers

Name Correction: How to avoid pnr cancellation

Step 6
Step 10
Step 4

Purchase AEGEAN passes

Useful Tips

Useful Tip 1

EMD association reissue case - F1

Completion of EMD association as shown in the image below

New name correction process–steps

Step 4