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Special services

Wheelchair
Passengers requesting special assistance (MAAS)

Pricing & Policies

Irregularities
Name Change Policy
EMD Services
Pricing

Homepage

Direct Terms and Conditions
Terms & Conditions
Conditions And Notices
Did you know?

Did you know?

Extra Seat (CBBG)| Handling Instructions
New name correction process–steps
Frequently asked questions with the request categories
EMD association reissue case - F1
Important information regarding irregularities & involuntary changes

Baggage

Baggage Policy

Travel information

Visa/Passport/ID

AEGEAN Pass

AEGEAN Pass Reporting

Important information regarding irregularities & involuntary changes

Endorsement box requirements
Involuntary rebooking criteria
Involuntary ticket reissues
Use of alternative carriers
Group bookings
Refund eligibility

Groups

Groups Info

Miscellaneous

GenAIRation

GDS Malpractice Reports
ADM Question
Refund Request (E-tkt direct)
GDS malfunction
PCI (Renewal) Questions
Bulk New Agency Implementation
Special Deals / Sanctions
B2T Admin (F1)
Check-in Form

Useful Tips

Useful Tip 1
Useful Tip 2

EMD association reissue case - F1

Completion of EMD association as shown in the image below
Request new service

Accelya/Farelogix

Travel agent’s reservation platform manuals