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Special services

Passengers requesting special assistance (MAAS)
Deportees
Wheelchair
Extra Seat (CBBG)

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Important information regarding irregularities & involuntary changes
Frequently asked questions with the request categories
New name correction process–steps
Extra Seat (CBBG)| Handling Instructions

Pricing & Policies

Irregularities
Dupe cases
Name Change Policy
EMD Services
Agent Discount Policy
AEGEAN contacts

Important information regarding irregularities & involuntary changes

Involuntary ticket reissues
Involuntary refund processing
Involuntary rebooking criteria
Refund eligibility
Rerouting guidelines

Refund Request (E-tkt direct)
General Request
ADM Question
PCI (Renewal) Questions

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Conditions And Notices
Direct Terms and Conditions
Search Results
Terms & Conditions
Jobs & Careers
AEGEAN

Baggage

Baggage Policy
Baggage Calculator

Homepage

Accelya/Farelogix

Travel agent’s reservation platform manuals

EMD association reissue case - F1

Request new service
Reissue of a fully unused ticket
Unused EMDs in the ticket reissue scenario

Booking, Ticketing & Sales

Newsletter

Children & Pets

Pet

AEGEAN Pass

Purchase AEGEAN passes

Fare Families