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Pricing & Policies

AEGEAN contacts
Name Change Policy
Pricing

Homepage

Direct Terms and Conditions
Terms & Conditions
AEGEAN
Conditions And Notices
Did you know?
GenAIRation

Special Services

Passengers requesting special assistance (MAAS)

Booking, Ticketing & Sales

Newsletter

Did you know?

New name correction process–steps
Frequently asked questions with the request categories
EMD association reissue case - F1
Important information regarding irregularities & involuntary changes

AEGEAN Pass

AEGEAN Pass Reporting

Important information regarding irregularities & involuntary changes

Endorsement box requirements
Involuntary rebooking criteria
Use of alternative carriers
Involuntary ticket reissues
Group bookings
Refund eligibility

Groups

Groups Info

Refund Request (E-tkt direct)
Name Change
General Request
ADM Question
GDS malfunction
PCI (Renewal) Questions
Bulk New Agency Implementation
Add New User
Special Deals / Sanctions
B2T Admin (F1)
Check-in Form

EMD association reissue case - F1

Completion of EMD association as shown in the image below
When to Contact AEGEAN Hub or AEGEAN
Request new service
Unused EMDs in the ticket reissue scenario

Miscellaneous

GenAIRation

Accelya/Farelogix

Travel agent’s reservation platform manuals