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Pricing & Policies

Irregularities
Name Change Policy
EMD Services
Pricing
Agent Discount Policy
Waiting List Request

Special Services

Passengers requesting special assistance (MAAS)
Wheelchair

Homepage

Terms & Conditions
Direct Terms and Conditions
Conditions And Notices
Retrieve PNR

Did you know?

New name correction process–steps
Frequently asked questions with the request categories
EMD association reissue case - F1
Important information regarding irregularities & involuntary changes

Baggage

Baggage Policy
Baggage Calculator

Travel Info

Visa/Passport/ID

Fare Families
A dedicated portal for you, our valued partner

AEGEAN Pass

AEGEAN Pass Reporting

Groups

Groups Info

Important information regarding irregularities & involuntary changes

Endorsement box requirements
Use of alternative carriers
Involuntary ticket reissues
Group bookings
Refund eligibility
Involuntary refund processing
Involuntary rebooking criteria

Useful Tips

Useful Tip 1
Useful Tip 2

EMD association reissue case - F1

Completion of EMD association as shown in the image below
When to Contact AEGEAN Hub or AEGEAN
Request new service
Unused EMDs in the ticket reissue scenario
Reissue of a fully unused ticket

Accelya/Farelogix

Travel agent’s reservation platform manuals

genAIRation

GenAIRation Bookings
GenAIRation Ticket Purchase