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Pricing & Policies

AEGEAN contacts
Irregularities

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Extra Seat (CBBG)| Handling Instructions
New name correction process–steps
Name Correction: How to avoid pnr cancellation
Frequently asked questions with the request categories

Special services

Extra Seat (CBBG)
Passengers requesting special assistance (MAAS)
Deportees
Sitting Sick

Distribution

Distribution Channel Fee – DCF

Travel information

ETA requirements
Visa/Passport/ID
Passenger contact information for disruption notification (SSR CTCM, CTCE & CTCR)

Seats

Seat Assignment

Children & Pets

Infant/Child
Pet

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Baggage

Baggage Calculator

Booking, Ticketing & Sales

Newsletter

Infant/Child

FAQs – Infant, Child & UMNR

AEGEAN Pass

AEGEAN Pass Reporting

Important information regarding irregularities & involuntary changes

Involuntary rebooking criteria
Endorsement box requirements
Involuntary ticket reissues
Use of alternative carriers

New name correction process–steps

Step 3
Step 4

Miscellaneous

GenAIRation

GenAIRation Bookings

Name Correction: How to avoid pnr cancellation

Step 6
Step 10

Useful Tips

Useful Tip 1

EMD association reissue case - F1

Completion of EMD association as shown in the image below

AEGEAN Pass Reporting