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Pricing & Policies

Irregularities
Name Change Policy
EMD Services
Pricing

Homepage

Direct Terms and Conditions
Terms & Conditions
Conditions And Notices
Did you know?
GenAIRation

Special Services

Wheelchair
Passengers requesting special assistance (MAAS)

Baggage

Baggage Policy

Did you know?

New name correction process–steps
Frequently asked questions with the request categories
Important information regarding irregularities & involuntary changes
EMD association reissue case - F1

Travel Info

Visa/Passport/ID

AEGEAN Pass

AEGEAN Pass Reporting

Groups

Groups Info

Important information regarding irregularities & involuntary changes

Endorsement box requirements
Involuntary rebooking criteria
Use of alternative carriers
Involuntary ticket reissues
Group bookings
Refund eligibility

Refund Request (E-tkt direct)
GDS Malpractice Reports
ADM Question
Bulk New Agency Implementation
Special Deals / Sanctions
B2T Admin (F1)
PCI (Renewal) Questions
GDS malfunction
Check-in Form

Useful Tips

Useful Tip 1
Useful Tip 2

EMD association reissue case - F1

Completion of EMD association as shown in the image below
Request new service

Miscellaneous

GenAIRation

Accelya/Farelogix

Travel agent’s reservation platform manuals