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Special Services

Wheelchair
Passengers requesting special assistance (MAAS)

Pricing & Policies

Irregularities
Name Change Policy
EMD Services
Pricing

Homepage

Direct Terms and Conditions
Terms & Conditions
Conditions And Notices
Did you know?
GenAIRation

Baggage

Baggage Policy

Did you know?

New name correction process–steps
Frequently asked questions with the request categories
EMD association reissue case - F1
Important information regarding irregularities & involuntary changes

Travel Info

Visa/Passport/ID

AEGEAN Pass

AEGEAN Pass Reporting

Groups

Groups Info

Important information regarding irregularities & involuntary changes

Endorsement box requirements
Involuntary rebooking criteria
Involuntary ticket reissues
Use of alternative carriers
Refund eligibility
Group bookings

Miscellaneous

GenAIRation

GDS Malpractice Reports
ADM Question
Refund Request (E-tkt direct)
GDS malfunction
PCI (Renewal) Questions
Bulk New Agency Implementation
Special Deals / Sanctions
B2T Admin (F1)
Check-in Form

Useful Tips

Useful Tip 1
Useful Tip 2

EMD association reissue case - F1

Completion of EMD association as shown in the image below
Request new service

Accelya/Farelogix

Travel agent’s reservation platform manuals