1. Activation process of Two Factor Authentication- 2FA service
  2. PNR Creation & History  
    3. i. Adding and removing an Infant in a SPRK (FLX) PNR
  3. Add frequent flyer number
  4. Split reservation
  5. Name change
    i. Name correction with Auto Approval policy
  6. UMNR
  7. Queues & Change of reservation ownership
  8. Pricing by fare families
  9. Fare Families Pricing Combination – Roundtrip / Open-jaw
  10. Ticket issuance
  11. Ticket Reissue - Auto-Exchange
  12. Reissue totally unused ticket
  13. Partial reissue - historical pricing
  14. Reissue open ticket 
  15. Partial reissue open ticket
  16. Involuntary reissue
  17. Involuntary reissue - Partially Used
  18. Involuntary Refund – Totally Unused ticket
  19. Involuntary Refund – Partially Used ticket
  20. Refund for unused ticket
  21. Partial refund
  22. Request and issuance of prepaid baggage /EMD
  23. Void E-ticket
  24. Request and issuance of chargeable seat / EMD
  25. PNR CLAIM
  26. Create-Search traveler profile
  27. Create-Search company profile
  28. Hints & tips
  29. EMD-S issuance for Group deposit down payment & Group Penalty Fee
  30. EMD-S issuance for Debit amount collection/Penalty fee for ETKT direct agencies
  31. Addition of Business On Board (B.O.B.)
  32. Creation of New User in Aegean Farelogix PCC
  33. EMD-A - Association Request
  34. Partial reissue with Status C – Domestic
  35. Partial reissue with Status C – International