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Accelya/Farelogix

Travel agent’s reservation platform manuals

Booking, Ticketing & Sales

Travel Packages
Newsletter

Passenger Services & Procedures

Travel information

Special services

Sitting Sick
Pregnancy
Passengers requesting special assistance (MAAS)
Deportees
Wheelchair
Extra Seat (CBBG)
Oxygen

Infant/Child

FAQs – Infant, Child & UMNR

Did you know?

Frequently asked questions with the request categories
EMD association reissue case - F1

Homepage

Jobs & Careers
Direct Terms and Conditions
Terms & Conditions

Homepage

Children & Pets

Infant/Child

Pricing & Policies

Pricing
Irregularities
ADM/ACM
EMD Services
Dupe cases
Agent Discount Policy
AEGEAN contacts

Travel information

Visa/Passport/ID
ETA requirements
Passenger contact information for disruption notification (SSR CTCM, CTCE & CTCR)

Distribution

Distribution Channel Fee – DCF

AEGEAN Pass

AEGEAN Pass Reporting

Important information regarding irregularities & involuntary changes

Involuntary ticket reissues

GenAIRation Bookings

Name Correction: How to avoid pnr cancellation

Step 6
Step 4

Purchase AEGEAN passes
AEGEAN Pass Reporting

New name correction process–steps

Step 4

Business Class fare family