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Direct Terms and Conditions
Terms & Conditions
Conditions And Notices
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Baggage

Baggage Policy

Pricing & Policies

Pricing
Irregularities
Name Change Policy
EMD Services

Special services

Passengers requesting special assistance (MAAS)
Wheelchair

Did you know?

New name correction process–steps
Extra Seat (CBBG)| Handling Instructions
EMD association reissue case - F1
Frequently asked questions with the request categories

Travel information

Visa/Passport/ID

AEGEAN Pass

AEGEAN Pass Reporting

Groups

Groups Info

genAIRation

GenAIRation Bookings
GenAIRation Ticket Purchase

EMD association reissue case - F1

Reissue of a fully unused ticket
Completion of EMD association as shown in the image below
Request new service

Important information regarding irregularities & involuntary changes

Endorsement box requirements
Involuntary rebooking criteria
Involuntary ticket reissues
Use of alternative carriers
Group bookings

Miscellaneous

GenAIRation

GDS Malpractice Reports
ADM Question
Refund Request (E-tkt direct)
GDS malfunction
PCI (Renewal) Questions
Bulk New Agency Implementation
Special Deals / Sanctions
B2T Admin (F1)

Useful Tips

Useful Tip 1
Useful Tip 2

Accelya/Farelogix

Travel agent’s reservation platform manuals