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Special services

Passengers requesting special assistance (MAAS)
Deportees
Wheelchair
Extra Seat (CBBG)

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Frequently asked questions with the request categories
Important information regarding irregularities & involuntary changes
New name correction process–steps

Refund Request (E-tkt direct)
General Request
ADM Question
PCI (Renewal) Questions
Seat Assignment Request
AD Request

Pricing & Policies

Irregularities
Dupe cases
Name Change Policy
EMD Services
Agent Discount Policy

EMD association reissue case - F1

Request new service
Reissue of a fully unused ticket
Unused EMDs in the ticket reissue scenario

Important information regarding irregularities & involuntary changes

Involuntary ticket reissues
Involuntary refund processing
Refund eligibility
Involuntary rebooking criteria
Rerouting guidelines

Homepage

All requests
Request details
General Request
Search Results
Conditions And Notices
Account

Accelya/Farelogix

PCI Renewal Question
Travel agent’s reservation platform manuals

Purchase AEGEAN passes

Business Class fare family

AEGEAN Pass

Purchase AEGEAN passes

Baggage

Baggage Policy

Booking, Ticketing & Sales

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