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Important information regarding irregularities & involuntary changes

Refund eligibility
Involuntary ticket reissues
Rerouting guidelines
Involuntary refund processing
Endorsement box requirements
Involuntary rebooking criteria
Use of alternative carriers

Booking, Ticketing & Sales

Accelya/Farelogix

Pricing & Policies

Irregularities
Name Change Policy
EMD Services
Pricing
Agent Discount Policy

Homepage

Direct Terms and Conditions
Terms & Conditions
Conditions And Notices
Did you know?

Accelya/Farelogix

Registration
Travel agent’s reservation platform manuals

External Links

Fare-logics-link

Special Services

Wheelchair
Passengers requesting special assistance (MAAS)

Baggage

Baggage Policy

Did you know?

New name correction process–steps
Frequently asked questions with the request categories
EMD association reissue case - F1
Important information regarding irregularities & involuntary changes

Travel Info

Visa/Passport/ID

AEGEAN Pass

AEGEAN Pass Reporting

Groups

Groups Info

EMD association reissue case - F1

Completion of EMD association as shown in the image below

genAIRation

GenAIRation Bookings
GenAIRation Ticket Purchase

Miscellaneous

GenAIRation

GDS Malpractice Reports
ADM Question
Refund Request (E-tkt direct)
GDS malfunction
PCI (Renewal) Questions

Useful Tips

Useful Tip 1