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Special Services

Passengers requesting special assistance (MAAS)
Wheelchair
Deportees
Extra seat

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Important information regarding irregularities & involuntary changes
Frequently asked questions with the request categories
New name correction process–steps

Important information regarding irregularities & involuntary changes

Involuntary ticket reissues
Involuntary refund processing
Involuntary rebooking criteria
Refund eligibility

Pricing & Policies

Irregularities
Agent Discount Policy
Name Change Policy
Waiting List Request
Dupe cases
AEGEAN contacts

Refund Request (E-tkt direct)
General Request
ADM Question
GDS malfunction
PCI (Renewal) Questions
AD Request
Seat Assignment Request

EMD association reissue case - F1

Reissue of a fully unused ticket
Unused EMDs in the ticket reissue scenario
Request new service

Homepage

All requests
Account
Request details
General Request
Search Results
Conditions And Notices
Jobs & Careers
Direct Terms and Conditions

Baggage

Baggage Policy
Baggage Calculator

Homepage

Accelya/Farelogix

Travel agent’s reservation platform manuals

AEGEAN Pass

Purchase AEGEAN passes