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Manuals

  1. PNR Creation & History  
  2. Add frequent flyer number
  3. Split reservation
  4. Name change
    i. Name correction with Auto Approval policy
  5. UMNR
  6. Queues & Change of reservation ownership
  7. Pricing by fare families
  8. Fare Families Pricing Combination – Roundtrip / Open-jaw
  9. Ticket issuance
  10. Ticket Reissue - Auto-Exchange
  11. Reissue totally unused ticket
  12. Partial reissue - historical pricing
  13. Reissue open ticket 
  14. Partial reissue open ticket
  15. Involuntary reissue
  16. Involuntary reissue - Partially Used
  17. Involuntary Refund – Totally Unused ticket
  18. Involuntary Refund – Partially Used ticket
  19. Refund for unused ticket
  20. Partial refund
  21. Request and issuance of prepaid baggage /EMD
  22. Void E-ticket
  23. Request and issuance of chargeable seat / EMD
  24. PNR CLAIM
  25. Create-Search traveler profile
  26. Create-Search company profile
  27. Hints & tips
  28. EMD-S issuance for Group deposit down payment & Group Penalty Fee
  29. EMD-S issuance for Debit amount collection/Penalty fee for ETKT direct agencies
  30. Addition of Business On Board (B.O.B.)
  31. Creation of New User in Aegean Farelogix PCC
  32. EMD-A - Association Request
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