Baggage Policy

Aegean Airlines provides to passengers, the opportunity to travel with their musical instrument - which must be carried in a secure, hard case. The instrument may be checked in to be transported in the hold, or taken with passenger on board the plane. When passengers check in, the instrument will be asked to sign a Limited Release Form, in which they agree that the musical instrument is being carried entirely at their own liability.

If you wish to take the instrument with you into the cabin of the plane, it will be counted as hand baggage. Its dimensions must not exceed 56 cm in height x 45 cm in length x 25 cm in width, and it must not weigh more than 8kg.
 
If the instrument exceeds these limits then an extra seat must be reserved, in the same fare base/fare family with the passenger. The extra seat may be either Economy (only for Flex, Family & ComfortFlex fares) or Business class and no taxes are charged except YQ/YR. The dimensions must be:

Maximum dimensions for A320 Family aircraft:

• 150cm Height x 22cm Length x 42 cm Width (from cabin floor)
• 110cm Height x 60cm Length x 42cm Width (from seat)

Maximum dimensions for DASH8-100,  DASH8-400 and AT7(ATR):

• 135cm Height x 40cm Length x 28cm Width (from cabin floor)
• 90cm Height x 40cm Length x 50cm Width (from seat)

Sports equipment on flights operated by AEGEAN/Olympic Air

Sports equipment is carried free of charge under the free baggage allowance regulations (piece or weight concept).
If the ticket is issued under a Light/Flex fare (where there is no free baggage allowance), the carriage of the SPEQ is not free of charge.

All sports/special equipment that exceeds the free baggage allowance (including the checked in baggage) of the ticket will be charged as per below tables (list of Sports Equipment and all other equipment that is not included in the list with the dimensions/weight table).
Sports baggage and any special baggage (painting, oil, books, etc.) that:

• are not listed in the sports equipment table
• cannot be included in the free baggage allowance (total weight exceeds the FBA)
• are not defined as baggage

Charges will apply according to dimensions/weight:

• A restriction of a maximum 5 checked items in total (bags, AVIH, PETC, SPEQ, etc) per passenger applies.
• If the sports baggage exceeds the maximum weight of 32 kg, it can only be carried as cargo and cargo charges will be applied.
• The cargo department should be contacted for further clarification and charges.
• Same rates apply for both: Domestic & International routes.

Rates apply per direction (from baggage drop-off to the next baggage check-in) and apply:

• only for A3/OA flights
• for A3/OA with LHG (LH, LX, OS) when A3/OA are the Most Significant Marketing Carrier
  (Reso 302, U.S DoT).
• for A3/OA with specific OAL partners in interline itineraries to follow the same rule with baggage policy. SPEQs to be considered part of the provision and subject to 302 and US DoT requirement
  
  
• 1st Example:
  Itinerary:
  20 JUN SKG-ATH A3 marketing/OA operating
  20 JUN ATH-FRA A3 operating
  20 JUN FRA-NYC UA operating
  
  A3/OA Airport ticketing agent will charge passenger for the SPEQ only for SKG-ATH-FRA with one rate as SKG-FRA
  For FRA-NYC flight, passenger should be informed that will have to go to the UA counter to paying the SPEQ according to UA policy.
  
  
• 2nd Example:
  20 JUN RHO-ATH A3 marketing/OA operating
  20 JUN ATH-MAD IB operating
  20 JUN MAD-SIN SQ operating
  
  A3/OA agent will charge passenger for the SPEQ only for RHO-ATH with one rate RHO-ATH
  For ATH-MAD and MAD-SIN, passenger should be informed that they will have to go to the IB and SQ counters to paying the SPEQ according to the operating carriers’ policies.
  
  
• 3rd Example:
  20 JUN SKG-ATH A3 marketing/OA operating
  20 JUN ATH-FRA A3 marketing/LH operating
  20 JUN FRA-PEK CA operating
  
  

Normally the agent will charge the passenger for SKG-PEK (as both LH and CA are included in airlines that A3 has agreement as per table in paragraph 1), but as LH and CA request the issuance of a different document (LH MD10 and CA Paper EBT), the procedure will be as follows:
A3/OA agent will charge the passenger for the Special service for SKG-ATH-FRA with one rate as per MSMC and will issue one MD10
And for FRA-PEK with CA, they will charge the passenger again with the charge of the MSMC for this itinerary (CA) and will issue paper EBT.

Rates are the same for domestic and international routes.

Rates apply per direction (from baggage drop-off to the next baggage check-in) when checked in baggage with SPEQ exceeds the free baggage allowance and:

• only for A3/OA flights
• for A3/OA with airlines of table in paragraph 1, when A3/OA are the Most Significant Marketing Carrier (Reso 302, U.S DoT)
• List of Sport Equipment: as per A3/OA definitions

Charges

• Applies to all sporting equipment included in the List of Sports Equipment. 
• Prepayment for Sports Equipment services included in the table below is now offered on all A3/OA online and offline direct ticketing channels. 
• Exception are for Golf and Weapon services, which are not offered through A3/OA online channels.

Sports Equipment free of charge

Sports equipment can be carried as part of Free Checked Baggage Allowance under the following conditions:

• On A3 and OA operating flights.
• Customer still entitled to free pieces as part of Free Baggage Allowance after checking in all bags.
• Sports Equipment must meet the size and weight restrictions of the free checked baggage allowance.
• Star and AEGEAN Miles+Bonus FFP Gold privilege for an extra free piece is considered for sports equipment as well.

AEGEAN Miles+Bonus FFP Gold members privilege for carriage of Golf bags free of charge:

• always exempted from Golf bag charges on A3 and OA operating flights
• Golf bags should be within the limits of weight or size of Free Baggage Allowance 
• unlimited number of Golf bags allowed, but always within the rule of 5 total checked items per passenger.

Sports Equipment to be charged 

Sports Equipment is charged under the following conditions:

• Sports Equipment exceeds economy Free Baggage Allowance limit of 23kg (but always up to 32kg)
• Sports Equipment exceeds the maximum weight of 32 kg. The Cargo department should be contacted for further information and applicable charges
• Restriction of maximum 5 checked items in total (bags, AVIH, PETC, SPEQ, etc.) per passenger applies. Any further items above this limit will be considered as not being the personal property of the passenger for the trip and must be treated as Cargo, following Cargo procedures and charges.

Attention: 

• FBAG EMD cannot be used for the SPEQ. Agent should charge passenger for the special equipment as per below tables.
  EMD-A will follow the normal rules (non-refundable in case of cancellation or keep it open for future usage within 1 year)
• Sports equipment does not have to include all the items mentioned in the above list. Even if the passenger travels with one item only of the sports equipment, the charge will still be applied as per table.
  
  
• Example:
  A passenger with a ComfortFlex ticket, travels with one checked baggage and one bag containing one pair of ski boots
  The charge for the boots will be as per SKI equipment and charged (50 EUR)
  
  - The charge is not per bag, but per sports equipment (per SSR request). 
  
  A passenger is not allowed to carry more than 5 pieces in total (baggage & equipment in total)

• Example
  A passenger travels with one SKI equipment in two bags (one bag with one pair of skis and one pair of ski poles and one bag with a helmet and one pair of boots) 
  The charge will be for one equipment (even if two bags are being used).

Sports Equipment rates apply as per table and per direction (from baggage drop-off to the next baggage check-in):

• Only for A3/OA flights
• For A3/OA with LHG (LH, LX, OS) when A3/OA are the Most Significant Marketing Carrier
   (Reso 302, U.S DoT).
• For A3/OA with specific OAL partners as per paragraph 1 in interline itineraries to follow the same rule with baggage policy. SPEQs to be considered part of the provision and subject to 302 and US DoT requirement

Same rates apply for both: Domestic & International routes.

Examples:

* Star Alliance Gold Members are entitled to one additional item with maximum weight as per compartment booked, free of charge only on A3 flights.

Bookings for weapons / ammunition [sporting/hunting guns, pistols, rifles plus ammunition (according to IATA DGR Regulations and if packed in a separate bag)] can be made only through the AEGEAN call center, upon relevant approval.

The charge per weapon or ammunition carriage is €50(please note that for flights from Cyprus there is an extra fee of €25 which will be paid by the passenger at our ticketing desk). 

The following restrictions apply for weapons:

• Weapons are not permitted to be carried within your checked baggage.
• Any arms which are permitted for transportation must be presented in the check-in in a separate case and then carried in hold; carriage in the cabin is not permitted.
• Weapons of war (automatic and semi-automatic) are not accepted for carriage.
• Arms of Police Officers and Body Guards and civilians holding gun license for personal protection are not charged.
• Swords of Army Cadets and Officers are not charged.
• Weapons unloading and suitable packaging are under the responsibility of the holder.

• Ammunition with explosive or incendiary projectiles is not accepted for carriage.
• Any ammunition which is permitted for transportation must be checked-in (packed separately from the weapon) and then carried in hold; carriage in the cabin is not permitted.
• Ammunition must be packed in a strong outer container made of wood, metal or fiberboard.
• Ammunition must be protected, inside the container, against shock and secured against any movement. In general, it must be packed in such a way that it cannot function accidentally.

The passenger is fully responsible to be in possession of all related documentation required by the departure and arrival point authorities, including any intermediate stations.

Until all requirements of transportation of weapons / ammunition are fulfilled and the item(s) are handed to the airline, remains under the passenger’s responsibility.

For carriage to be approved, you must insert into the booking -in advance of passenger's journey- the relevant entry (SSR) of your GDS using the SPEQ abbreviation and NN status, and describe the items in question, kilos and dimensions. An Aegean reply will follow upon the SSR status (HK or UC), accompanied -where needed- with a respective SSR which will provide you with the correct details. In case you haven't followed these details in first place, you should insert a new correct SSR. Afterwards the same procedure will be followed by Aegean for the reply.

Exception:

• For bicycles the SSR must be inserted with the  BIKE abbreviation (not SPEQ) using NN status as per above instructions. In addition the SSR status (HK or UC) reply will depend on the number of BIKEs available within the fixed quota per flight.
• For arms and ammunition the SSR must be inserted  with WEAP abbreviation  using NN status as per above instructions..
• For large sports equipment the SSR must be inserted  with BULK abbreviation using NN status as per above instructions.

Attention:

The following items may also be accepted at check-in without reservation, if space available:

• Bowling equipment
• Skateboard
• Tennis/ squash/ badminton equipment
• Alpinist equipment
• Scuba/ skin diving equipment
• Archery