Baggage Allowance

What is the baggage policy for routes without Business class when passengers has selected Business fares?

On routes without Business class cabins (e.g., ATH-JTR), passengers booked on Business fares travel in Economy (Y class) for the domestic segment. However, Business fare baggage rules still apply – allowing 2 checked pieces (2PC) as indicated on the ticket.

How is baggage allowance managed for end-on-end fare combinations?

When end-on-end fare combinations are booked, baggage allowance remains unchanged. This applies only if both fare families have matching baggage allowances.

What happens if a passenger has separate tickets for connecting flights within a 24-hour period?

Baggage rules apply per ticket, even if flights are within a 24-hour connection window.

Example:

  • Ticket 1: ATH-SKG in ComfortFlex – includes 1 free checked bag (1PC).
  • Ticket 2: SKG-MXP (Light fare) – no free baggage allowance included (0PC).

Outcome: The passenger must pay excess baggage fees for the SKG-MXP segment.

How does baggage allowance work when separate tickets involve different carriers within a 24-hour period?

Each ticketed segment follows its own baggage policy, even if multiple airlines are involved. Passengers should check the baggage policy for each carrier separately to understand potential charges.

Can a passenger carry both a personal item and a cabin bag?

  • Only if the fare allows. 
  • Light fares include one personal item or one carry-on 
  • Higher fares include both a personal item and a carry-on.

How can I carry my musical instrument?

You may transport your musical instrument on any of our flights, provided it is in a secure hard case. Instruments may be transported either as checked baggage or carried with you in the cabin.
 
For more information, please check the respective section "Special Baggage".

How can I carry my sport equipment?

Sports/ special equipment may be carried as cabin and/ or checked baggage. You will need to submit your request for carrying your sports/ special equipment upon ticket issuance.
 
For more information, please check the respective section "Special Baggage".

What if baggage exceeds the allowed weight?

23-32 kg: Overweight charges apply.
Above 32 kg: Must be shipped as cargo

Are prams allowed in the cabin?

Foldable prams are permitted if there is an infant or child but may need to be checked at the gate.

Excess Baggage Charges and Refund Policy

How are excess baggage charges calculated for connecting flights or mixed itineraries?

For end-on-end or connecting flights within 24 hours, excess baggage fees are determined by the most restrictive segment – typically the longest flight in the itinerary.

What is the excess baggage policy for interline tickets on long-haul flights in Economy Class?

  • First checked bag (up to 23 kg and 158 cm): Included free of charge.
  • Overweight baggage (23-32 kg) or additional pieces: Additional charges apply.

What is the baggage policy for Business and First class passengers on long-haul interline flights?

  • Two free checked bags (up to 32 kg each)
  • Charges apply for additional pieces starting from the third piece.

Are there specific baggage rules for flights to the USA, Canada, Mexico, Central America and Japan?

Yes, additional charges for excess baggage may apply on these routes for Economy class passengers beyond their standard free allowance. 

  • Countries included in Central America: Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua and Panama. 
For Business and First Class passengers, please refer to the previous FAQ for the applicable policies.

Please note: Baggage charges may differ when travelling on flights operated in cooperation with other airlines. For more information, please check with the validating carrier for details.
 

Are prepaid excess baggage services refundable?

In most cases, prepaid excess baggage fees (FBAG, FBAC, FBGS, FBGC) are non-refundable. However, refunds may be granted in the following cases:

  • Flight cancellations, schedule changes or significant delays.
  • Baggage loss.
 

Do refund policies vary for itineraries involving other airlines?

Yes, Aegean Airlines’ baggage refund policy applies exclusively to its own flights. If the itinerary includes flights operated by other airlines or code-share flights, refund policies may differ.

Reminder: Always confirm baggage policies with the validating carrier when multiple airlines are involved.

Can I prepay for excess baggage?

Excess baggage can be prepaid for tickets issued on:A3 stock (390) and A3 operating flights.

Prepaid excess baggage will be issued on EMD-A and since EMD is not yet interlineable, prepaid excess baggage cannot be issued for other airline stock and other airline flights. In case of interline itinerary, Resolution 302 applies and paper XSB ticket must be issued prior flight departure by A3 staff.

Which types of passenger tickets are eligible for prepaid excess baggage?

  • All passenger type codes (ADT, CHD, etc), except infants.
  • Individual and Group PNRs
  • Published and IT ticket fares