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Special services

Passengers requesting special assistance (MAAS)
Sitting Sick
Extra Seat (CBBG)

Children & Pets

Infant/Child

Pricing & Policies

Pricing
Name Change Policy
AEGEAN contacts

Infant/Child

FAQs – Infant, Child & UMNR

Did you know?

Frequently asked questions with the request categories
Extra Seat (CBBG)| Handling Instructions
Important information regarding irregularities & involuntary changes

Seats

Check-in

AEGEAN Pass

AEGEAN Pass Reporting

Travel information

Passenger contact information for disruption notification (SSR CTCM, CTCE & CTCR)
New check-in and Baggage drop-off experience
Flight information for Jeddah (JED)

Important information regarding irregularities & involuntary changes

Involuntary ticket reissues
Rerouting guidelines
Involuntary rebooking criteria
Group bookings
Involuntary refund processing

GenAIRation Bookings

AEGEAN Pass Reporting

Business Class fare family

Groups

Groups Info

genAIRation

GenAIRation Bookings

EMD association reissue case - F1

Completion of EMD association as shown in the image below
Unused EMDs in the ticket reissue scenario

Extra Seat (CBBG)| Handling Instructions

Steps for Cabin baggage (CBBG)

Check-in Form
Allergies (please specify in free text)
Revenue accounting

My Account

Agency & Personal Info

Distribution

Distribution Channel Fee – DCF

Homepage

Booking, Ticketing & Sales

Passenger Services & Procedures

Travel information

External Links

AEGEAN Airlines
Fare-logics-link

Baggage

Baggage Calculator

Booking, Ticketing & Sales

Pricing & Policies