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Pricing & Policies

Irregularities
Name Change Policy
Pricing
EMD Services
Agent Discount Policy
Waiting List Request

Homepage

Terms & Conditions
Direct Terms and Conditions
Conditions And Notices
Retrieve PNR
Did you know?

Did you know?

New name correction process–steps
EMD association reissue case - F1
Important information regarding irregularities & involuntary changes

Baggage

Baggage Policy
Baggage Calculator

Travel Info

Visa/Passport/ID

AEGEAN Pass

AEGEAN Pass Reporting

Groups

Groups Info

Important information regarding irregularities & involuntary changes

Endorsement box requirements
Use of alternative carriers
Involuntary ticket reissues
Group bookings
Refund eligibility
Involuntary refund processing
Involuntary rebooking criteria

Useful Tips

Useful Tip 1
Useful Tip 2

EMD association reissue case - F1

Completion of EMD association as shown in the image below
When to Contact AEGEAN Hub or AEGEAN
Unused EMDs in the ticket reissue scenario
Request new service
Reissue of a fully unused ticket

Accelya/Farelogix

Travel agent’s reservation platform manuals

genAIRation

GenAIRation Bookings
GenAIRation Ticket Purchase

A dedicated portal for you, our valued partner

Refund Request (E-tkt direct)
GDS Malpractice Reports

Miscellaneous

GenAIRation